Terms and Conditions 

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• For the safety of the staff and your pet, Trim&Treats Dog Grooming requires that you disclose when booking if your dog exhibits any difficult or aggressive behaviour

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• No liability will be accepted by Trim&Treats Dog Grooming in injury caused by the difficult or aggressive behaviour of your pet.

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• We cannot be held liable for any irritation that may occur after hand stripping has been performed

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• No liability will be accepted by Trim&Treats Dog Grooming when any health problem is uncovered or aggravated by any part of the grooming process. We will endeavour to notify you of anything we uncover during the grooming

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• An additional cost will be incurred for any dogs that require knot or matted coat removal. This incurs additional costs because it is a time-consuming process requiring expertise so as not to injure the animal, it also dulls equipment.

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• Flea baths incur an additional cost of £7

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• Please note that any bookings require a £20 deposit. Deposit is refundable if we are notified 48 hours or more before the time and date of the appointment. Deposits can be taken in-person or by bank transfer, and can be rolled over from one appointment to the next

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• We reserve the right to take and use pictures of your pet for social media, advertising and education. If you do not wish pictures of your pet to be used for these purposes, you must notify us at the time of your appointment

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• If an appointment is created online and the incorrect type of appointment has been selected (dog size, service etc,) fees for the appointment will be adjusted to correct service price